Help centre
Everything you can do with your Spanli site, explained in ordinary words. Nothing here assumes you have built a website before.
New here? Start with these
Getting started
What Spanli is, and how to get your first site made.
- What Spanli isSpanli builds and looks after your website from a conversation. You describe what you want, it makes it, and the result is yours.
- The ways to startDescribe your business, bring in your LinkedIn, or hand over the site you already have. And if you would rather not choose anything, you don't have to.
- Your first site, step by stepWhat happens between signing up and having a finished first draft — four short stages, most of it answering easy questions.
- Finding your way aroundA short tour of your project — the chat, the preview beside it, the lists down the side, and where everything else is kept.
Changing your site
Ask for what you want, in your own words.
- Asking for changes in chatType what you want in ordinary words and it happens. How to ask well, what to do while it works, and how to stop it.
- Pointing at something to change itClick the part of your site you want changed and type what is wrong with it. You never have to describe where it is.
- Choosing the lookOne live preview and a row of plain dropdowns. Change the colour and the site changes while you are looking at it.
- Adding your own photosSend pictures into the chat with a note about what each one is, and they land where they belong.
- Watching it workWhat the preview shows you while a change is being made, how to stop it, how to leave, and how to ask for more careful work.
Your content
Pages, sections, and the lists you keep up to date.
- Pages and sectionsHow a Spanli site is put together — a handful of pages, each made of bands you can add, remove and reorder by asking.
- The lists you keepThe things on your site that repeat — dishes, services, projects, articles — live as lists you edit like a form. No chat needed.
- Editing something in a listOpening an item, changing its fields, saving it as a draft, publishing it, and deleting one — step by step.
- Drafts and publishedThe difference between what you are working on and what the public sees — for the whole site, and for a single item in a list.
Enquiries
The form on your site, and where the replies go.
- The form on your siteYour site comes with the form it needs — contact, quote request, booking enquiry or RSVP — and you can change what it asks.
- Where the replies arriveEnquiries wait for you in your project under Forms. Nothing is emailed to you, so checking the list needs to become a habit.
- What Spanli does not doThe honest list. Bookings, payments, visitor logins and a few smaller things are outside what Spanli builds.
Going live
Putting the site online and giving it a proper address.
- Putting your site onlineWhat Publish does, how long it takes, and why nothing you try before pressing it can reach the public.
- Your free web addressEvery site gets an address of its own at no cost, set up for you the first time you publish. You never have to buy anything to be online.
- Using your own nameBuy a name inside Spanli and it is connected for you, or point one you already own at your site by copying a single line.
Looking after it
Undo, helpers, and what things cost.
- Putting things backYour site keeps its recent states. If a round of changes went the wrong way, you pick an earlier one and the site returns to it.
- Inviting someone to helpGive one person the keys to edit and another the billing, without sharing a password — and hand the whole site over if you need to.
- Plans and creditsWhat the free plan gives you, what the paid ones add, and what a credit is spent on.
- Your accountThe handful of settings that belong to you rather than to a site — your name, your password, and how sites and accounts relate.
If something looks wrong
The handful of things that trip people up.
- It looks wrong on my phoneWhat to do when something is cut off, cramped or unreadable on a small screen — and why Spanli usually catches it first.
- I can't find where to change somethingA short decision tree — chat, pointing, or a form — for whatever it is you are trying to change.
- My site says "Coming soon"That page is the placeholder every new project starts with. Here is what it means and how to get past it.
- I've run out of creditsWhat happens when the balance reaches nothing, what is still safe, and the three ways to carry on.
- The build stopped before it finishedWhy a change sometimes ends early, what state your site is left in, and how to pick it up again.
Can’t find it? Ask in the chat on your own site — the same place you ask for changes. Describe what you are stuck on and it will either do it or tell you it can’t.